Pawn 1 in 2427 East Seltice Way

Customer Reviews about Pawn 1:

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  It's a nice place. Lots of things here. Don't pay retail here. You can find bargains here.
  By David Newton, July 27, 2017
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  I will NEVER do business with this joke of a Pawn Shop and I will NEVER recommend anybody to do business here either. My buddy pawned a Honda eu3000is generator at this place about a month and a half ago. He called before his first month interest payment was due to see how much it was gonna cost to get it out and they no longer had it!!! They allowed someone else to pick it up without my buddies permission. They said he authorized it over the phone--which he didn't-- and that's not even proper protocol. The person pawning something MUST authorize in writing on the pawn slip if they allow someone else to pick up the item they pawned. He fought with them over the phone for over two weeks while they refused to do anything about it. They swore he gave someone else permission, even though it wasn't given on the pawn slip and they couldn't produce a video of him giving permission. After weeks of them refusing to help he got a call from them and they said he could go to the Spokane Pawn One and pick up the exact generator as long as he paid the original loan plus interest. We went to the Spokane shop on Saturday and they wheeled out a rusty generator that was no where near in good of shape as the one he pawned. The key start wouldn't work so u could only use the pull start. The associate told us the battery was dead but there was no way of charging it. It was scratched up and rusty... We ended up going to Walmart and spending $46 on a new battery just to see if the key start would work... My buddy pawned an almost perfect generator. Shiny, bright red. Everything worked perfect. And they rolled out a POS rusty, broken generator to replace the one they sold. We left the place and instantly called Aaron, the guy my buddy had been talking to from the PF store and after explaining what a POS the replacement generator was, Aaron said he'd figure things out and call my buddy on Monday. No call from Aaron yesterday (Monday). So my buddy called again today. 3x. Each time he asks to speak with Aaron, he gets put on hold and gets left on hold. Nobody ever picks up. So just to be done with the whole fiasco, he called the Pawn One shop in Spokane today to see if he could just go buy the POS generator and he was informed that they sold it!!! He again called Aaron and NOTHING!!!! Never in my life have I witnessed such bad business!!!! My buddy knows EXACTLY how many hours he's used his generator. He knows how well he's taken care of it. And they feel they're "even" by giving him a rusty, broken generator that they know nothing about and could possibly break down after an hour of use??? Not to mention they are demanding he pay the $500 loan and $100 interest to get it back, even though the person who illegally got his generator out of pawn already paid the $600 to get it out!!!! I am appalled with how they've treated my buddy!! They called him a liar and then straight lied themselves when they said he gave permission over the phone. They then lied again when they said he personally gave this guy permission. They couldn't produce the video of my buddy giving someone permission bcuz one doesn't exist! HE NEVER GAVE ANYBODY PERMISSION!! They couldn't produce the pawn slip with him giving someone permission bcuz it doesn't exist either!!! HE NEVER GAVE ANYBODY PERMISSION!!! But they're treating him like HE did something wrong here. Their business ethic is disgusting and as soon as his lawyer gives him the go ahead, I am personally making sure that he contacts the BBB so hopefully nobody else gets jerked around by these crooks. Luckily it was only a generator and not a family heirloom or prized possession. Bcuz Pawn One could care less bout their customers!!! I hope everybody reads this and really thinks twice before doing business here. If it could happen to my buddy, it could just as easily happen to u!!!!
  By Princess Mokie, May 16, 2017
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  I woukd not give half a star their concerns about my issue is unbelievable so guess we can take care of it in a court of law. After all wont cost me anything im gonna come out more then necessary on this deal after the courts prove that im not the lierthey say. Have a great day
  By travis quimby, November 14, 2016

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About Pawn 1 in Post Falls